| Q. |
How can I view the
presentation without having an internet connection ? |
| A. |
We have a taping of
the presentation on VHS and DVD that you can watch
from a TV. There is also a copy of the web version
on CD. In order to view the web version you
need to watch the seminar from a windows based PC.
The potential problems listed below still may apply.
Please contact
the Graduate Office, 558-558-5704 or the Director’s
Office, 558-5701 to reserve a copy of the media. |
| |
|
| Q. |
Can I use Netscape or
Mozilla Firefox to view the presentation ? |
| A |
No. Microsoft
Producers requires you to use Internet Explorer
version 5 or higher |
| |
|
| Q. |
When viewing the
Streaming video I can not advance the slides in the
table of Contents and the video seems sluggish. |
| Q. |
I can hear the audio
but I can not see the video |
| A. |
You need to download
a newer version of Microsoft media player.
Media player 8 or higher is required. |
| |
Media player
10 for XP |
Media player 9 for Windows 98 me and 2000 |
Instructions for installing player |
| |
|
| Q. |
I do not have the
username and password to login to the site. |
| A. |
Please contact
the Graduate Office, 558-558-5704 or the Director’s
Office, 558-5701 for assistance |
| |
|
| Q. |
I am getting a
message about downloading the MS Office Animation
Runtime. |
| A. |
Many viewers will
need to download the 3.75 MB MS Office Animation
Runtime before they can watch the presentation.
The reason is Office/Windows XP is installed on the
machine. |
| |
|
| Q. |
When I listen to the
presentation I hear an annoying click how to I stop
this ? |
| A. |
To stop the click that you
hearing while watching the presentation
This noise is Part of Internet Explorers default
settings
Click on Start>Setting> Control
Panel > Sound & Media > Under Sound Events
scroll to "Start Navigation" Select "None"
for the sound to play. Select Okay to
save.
|
| |
|
| Q. |
I am still having
problems seeing the presentation. |
| A. |
Please contact
Jim Krabacher 558-1040 for technical assistance. |
